• Guests within walking distance will find directions to the hotel by tapping the icon with smartphones or tablets.

FAQ

Accommodations/Building facilities

  • Could you print my document?
  • Can all persons who are minor stay at your hotel?
  • May we store the valuables?
  • We would like to inquire breakfast.
  • Could you make a wake up call?
  • May we drink beverage placed in the lobby?
  • We would like to inquire the available time to use the lobby.
  • Can I send the luggage from this hotel?
  • Can people who don’t stay here come to the room?
  • Can we share breakfast with my kid?
  • Can we receive household medicine?
  • Could you call taxi for us?
  • Can I make an outside call in the room?
  • Can I put the additional bed?
  • Is there any service of transportation bound for the airport ?
  • Are there any available supplies for baby?
  • What is the check in and check out time
  • Can I stay with children?
  • Can I smoke in the rooms?
  • When does the cancellation charge start?
  • Are there any rental items that can be used in the rooms?
  • Is there Parking?
  • Can I use high speed internet?
  • Can I send my luggage to the hotel prior to my stay?
  • Can you look after my luggage prior to my check in?
  • Can you look after my luggage after I check out?
  • Can I request on the room number and the level I want to stay in?
  • Is the reservation confirmation required?
  • Is it okay if the arrival time differs from what had been told during the time of reservation?
  • Can I do early Check-in?
  • Can I do late Check-out?
  • What is the accommodation tax for Tokyo Metropolitan?
  • Is there laundry service?
  • Can I pay with credit cards?

Reservations

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Reservations

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